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The Living Lab is a methodology that stimulates collaboration between heterogeneous actors in order to develop unexpected discoveries.
Citizens, inhabitants or users are considered as key players in research and innovation processes. This early involvement of the population accelerates the production of new uses/ services while reducing the risks and costs inherent to innovation.
It is a place of mediation and porosity between science, arts and culture, between researchers, communities, companies and the population. This laboratory makes it possible to imagine, design and prototype new objects, new services, new interactions in response to emerging economic and social issues.

1. Co-Creation

It is about extracting needs, ideas from which services or uses can be offered. This phase takes the form of workshops that favour the phases of divergence then convergence and finally the ideation through the mobilization of participants.
Deliverables :
restitution and deliverables of co-creation activity are produced on visual, illustrated, animated or interactive media.

2. Exploration

At this stage, it is a question of organising the needs and ideas, and of transforming them into scenarios to allow the realization of possible conceptual or real prototypes. Screenwriting workshops invite users/testers to converge and imagine scenarios of uses or functions.
Deliverables :
printed documents, multimedia, documented prototypes, or any other support allowing experimentation.

3. Experimentation

Users discover, try out products, services and uses in real situations. The design of information media, scripting, event planning and implementation of physical or virtual space allow for collection of experimental data by mass audiences, independently or accompanied by mediators.
Deliverables :
presentation of the protocol and capture of all or part of the experimentation activity, printed or multimedia documents, possibly enriched with testimonials or focus on participants.

2 testing workshop formulas


Provision of a physical space of exchange with the public for testing a technology or an innovation.


Testing workshop (for qualitative evaluation) with targeted users, possibly in the presence of the clients.

4. Feedback, assessments and learning

First, we need to define the meanings, situations and contexts of use. This involves a transcription and an analysis of the results of the experimentation phase to validate choices and make recommendations.
Concerning the evaluation, this is the continuous phase of transcripts and analysis of the results of the experiment to validate choices, release recommendations and abandon irrelevant user paths.
The evaluation makes it possible to define the meanings, situations and contexts of use.
Deliverables :
written report and analysis of the results, visualization of data, deviation and diversion of uses in the form of restitution and visualization documents.